Our Story

Built for complex risk.

Independent insurance advice built around technical expertise, genuine relationships and long-term partnership.

Why Arvest Exists

Independent by design.

Arvest is a specialist insurance advisory firm, founded on a simple conviction: businesses operating in complex, high-hazard environments deserve genuine expertise — not templated products pushed through centralised placement platforms.

We started Arvest because we watched the broking industry consolidate around us. Independent brokerages sold out to large internationals and conglomerate groups. Service became centralised and transactional.

Technical capability was stripped out, and the focus shifted to the volume of business written rather than the clients behind it.

The Arvest Difference

We took the opposite path.

Arvest works as an extension of your business — not a once-a-year check-in at renewal before you’re sent on your way.

Tailored service, prompt response, and direct contact with senior brokers.

How We Work

We engage with your insurance program at every level.

Every engagement begins with a genuine assessment of your operations, contracts and risk environment.

Understand Your Business

We read your principal agreements. We visit your sites. We understand your workforce structure. And we challenge every assumption — including the ones built into the policy wordings placed on your behalf.

Review Your Obligations

We review the indemnity clauses in your principal contracts and assess the insurance obligations that your business has agreed to meet.

Challenge the Wordings

We interrogate wordings, not just premiums — identifying the exclusions, sub-limits and conditions that could leave you exposed precisely when you need cover most.

Build the Right Program

We negotiate bespoke policies with underwriters and structure programs around your actual operations, contractual obligations and risk environment.

Stay Involved

We measure our success by the quality of the coverage we secure and the depth of the relationships we build — not by the number of policies processed.

WHAT DRIVES US

Our Mission & Values

Every decision we make is guided by our commitment to genuine relationships, practical advice, and long-term client outcomes.

Relationship First

We believe strong relationships create stronger outcomes. Every client engagement begins with listening, understanding, and building trust. We are not transactional — we are in this for the long term.

Practical Advice

Insurance should never be confusing or theoretical. We provide clear, actionable advice that makes sense in the context of your actual business operations. No jargon. No unnecessary complexity.

Regional Understanding

We live and work in regional Australia. We understand the unique challenges, seasonal pressures, and operational realities that regional businesses face every day.

Technical Approach

We interrogate wordings, not just premiums.

For contractors working under major resource principals, your insurance program must align with your contractual obligations.

Principal Contracts

Reviewing indemnity clauses and insurance requirements.

Policy Wordings

Identifying exclusions, sub-limits and conditions.

Contractual Compliance

Aligning your program with the commitments your business has made.

Bespoke Placement

Negotiating tailored solutions with specialist underwriters.

Our Heritage

Aboriginal owned. Aboriginal led.

Arvest is a Supply Nation certified, Aboriginal-owned and operated brokerage. Not Indigenous-badged, not a joint venture built for procurement points — owned and led.

As an Indigenous-owned business, we understand the specific risk landscape facing First Nations contractors — from cultural heritage obligations to the structural capital challenges that affect insurance purchasing power.

We advocate for our clients in underwriting markets that have historically overpriced the risk and underpriced the value of Indigenous enterprises.

SUPPLY NATION CERTIFIED

Aboriginal Owned & Operated

A genuine Indigenous-owned brokerage committed to building long-term relationships and creating meaningful value.

A Proud Supply Nation Registered Business

Arvest Insurance Solutions is proud to be a Supply Nation registered business, supporting organisations seeking to strengthen Indigenous supplier diversity within their procurement frameworks.

When businesses engage Arvest Insurance Solutions as their insurance advisory partner, eligible insurance premium spend may contribute toward Indigenous procurement and supplier diversity objectives through a registered Supply Nation supplier.

This also creates opportunities for organisations implementing Reconciliation Action Plans (RAPs) and broader supplier diversity initiatives to engage with an authentic Aboriginal-owned business operating within the commercial insurance sector.

Our team understands the importance of building genuine long-term partnerships that create meaningful commercial and community outcomes.

Our Commitment to You

The standard we hold ourselves to.

Our approach is built around direct relationships, technical capability and transparent advice.

01

Direct Access

Direct access to senior advisors — always. No junior account managers, no offshore service desks.

02

Technical Review

Review of all policy wordings and principal contract insurance clauses as standard.

03

Market-Wide Placement

Lloyd’s, domestic insurers and specialist underwriters, ensuring genuine competition for your program.

04

Transparent Remuneration

We clearly disclose how we’re paid, and our advice is never conflicted.

05

Claims Support

We stand alongside you through the claims process, not just at renewal.

Start a Conversation

Let’s talk about your risk.

If your business operates in a complex environment, you deserve insurance advice that understands the full picture.

Commercial insurance brokers providing tailored solutions for businesses across regional Victoria and Australia.

Based on Relationships. Built on Trust.

Office

Port Melbourne
128 Rouse St
Port Melbourne VIC 3207

Hamilton
69 Gray Street
Hamilton VIC 3300

Applecross
Unit 1, 28 Kintail Rd
Applecross WA 6153

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    Arvest Insurance Group Pty Ltd t/as Arvest Insurance Solutions is an Authorised Representative of Ausure Pty Ltd  |  ABN 94 096 971 854  |  AFSL 238433
    View our FSG and Terms of Engagement: https://ausure.com.au/fsg
    View the Insurance Brokers Code of Practice: https://niba.com.au/code-of-practice

    General Advice Warning: Any advice given or implied is general advice only. We have not taken into consideration your individual needs, objectives or financial requirements. Before deciding to purchase a financial product, you should consider the appropriate Product Disclosure Statement to ensure the product is suitable for your needs.

    Copyright © 2025 Arvest – All Rights Reserved. 

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